If you're looking for the right IT Support organization to keep your business up and running, then look no further. Your Computer Guy, Inc. has helped to transform our day to day operations here at New Radiance Medspa and if it was not for Dave's knowledge, honesty, professionalism and overall understanding of mission critical operations we would not be where we are today. No matter the time of day or the situation you face, as a business owner, Dave and his staff are there for you. Thank you for your support and we look forward to a long lasting relationship.
Testimonials
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Amazing! I came to Dave in tears, and I mean literal tears! He organized my business with the latest technology and the right systems to streamline my company. He synced my life! He has improved efficiency and productivity within my small business. This is a solution driven company that will assess the overall needs of your company and even your personal needs and find the right solution. I cannot begin to express my thanks. Absolutely a life saver!
As the owner of a new small business I have found it challenging to recognize and address the technology needs of my business as the operational function of my business is continually changing as my business grows and develops. It's not until I found myself continually frustrated and repeatedly saying "There has to be an easier way!" that I stopped to recognize that I needed help. Dave took the time to listen to my needs. He walked me through my daily operations and after listening and understanding he created a specific business solution and implemented it. I went from frustrated to excited! I now have more time to spend on my clients and my office runs smoothly. Everything is streamlined, synced and electronically organized. YCG has breathed new life into my business. How do you begin to thank a company for that?
My firm has been in business for 22 years and over that time we have employed several different computer firms, some better than others, but Your Computer Guy is the BEST by far. Very responsive, extremely knowledgeable and up-to-date on the ever-changing technology + Dave is a pleasure to work with. I would highly recommend Your Computer Guy!
Thanks again Dave for the high quality service you provide. It's truly a pleasure to work with you as the person and business owner that you are! And as mentioned, I really appreciate you taking the time to educate me to gain a better understanding on how to improve and maintain our computers.
Janette Groth
We first were informed of Dave O’Keefe, Your Computer Guy, through another medical office. After experiencing a year of ongoing computer issues that constantly interrupted the office and productivity, we hired Your Computer Guy for their Network Management Service. With this service, YCG backs up all of the office data so there is no concern over lost records. When there are any computer problems, they are always a phone call away, or their website allows you to place a service ticket online to which they are very responsive, and we only pay a fixed monthly rate. YCG remotely accesses the computers so that whatever issue we are experiencing is resolved quickly and efficiently. As a small company, their service is affordable, and definitely one of the best decisions we have made. We no longer have to worry about computer “down-time” or if our computers are current or protected. Having Your Computer Guy is a great peace of mind and has contributed tremendously to the offices’ productivity. His knowledge and expertise have been well appreciated when computer and computer software purchasing decisions need to be made, and his professionalism is unsurpassed! I highly recommend Your Computer Guy for any size business!
Julie Campazzi
We are very pleased with the work of Dave and the team at YCG. Our medical company has a complex system including 10 work stations, remote access for several employees and the integration of the electronic medical records system eClinicalWorks. A year ago, we switched to YCG from a much larger tech company that we had a lot of trouble with. YCG simplified our systems, gave us greater capability and cut our tech expenses with outside vendors dramatically. Dave promises excellent service, and he delivers! Island Medical Care recommends YCG without reservation!
Jason Biro
Dave was able to quickly correct what we had been trying to set up for hours. He is great to work with and is very personable and professional. Dave also gave us a great working knowledge of how to get the most from our business server and remote access setup. Most techs would have fixed the problem without explanation - Dave took the time to explain the intricacies of our networking setup and how to expand it in the future. Thanks Dave for your help! We highly recommend YCG for any computer or networking needs!
Brahm Levine
I was previously backing up my data on a drive which I kept in the office. If there had been a fire or flood, I would have had no backup. My previous backup system only backed up files. Dave suggested a different solution with a removable drive. I can now take my backup with me away from the office. In addition, the backup system takes a "picture" of my entire drive so that restoration if required, would be quite simple. I am very satisfied.
Chris Keane
After our system died in the middle of running invoices, we called YCG and had a technician (Eric) at our shop within an hour. He determined the problem, recommended a solution, and within 24 hours had us billing our customers again... Thanks, and all the upgrades and protection recommended works great! We'll recommend you any chance we get.
Kristen Mirrione
We have been doing business with Your Computer Guy for about 3 years, and in that time he has been a safety net that companies just don't realize they have! Dave has been a data recovery magician, a network specialist, and an overall IT genius. Thank you YOUR COMPUTER GUY!!
Simon Forest
When a client of mine said he was going to be living in Palm Beach most of the year and he wanted to have a PC set up in his home there that he could then use to connect back to his main office in Edinburgh, Scotland. It made no financial sense for a member of my staff to travel to the US to set this up. So my company looked up the Microsoft Small Business Specialist website and found Your Computer Guy, we wanted to deal with Microsoft Small Business Specialist like ourselves as they understand how a small business works and with computers nowadays the system can be vital for your business so we wanted someone that had a Microsoft logo, as you wouldn't go to your doctor for help if they were not qualified. I was delighted with the service Your Computer Guy offered. Dave went out of his way to make sure that everything we needed was done, from buying the PC to the installation. With the big time difference between us emails were coming in and out at all strange hours. Everything was always on time and the final install on my client's site went without any problems. My client has told me he was very happy with how smoothly everything was done. If any more clients of mine move out to Palm Beach I won't have to think twice where to look to find help.
Stuart Thorn
We were looking to get a central place for all files and a backup solution. YCG came in and installed Microsoft Small Business Server. They took care of all our licensing, and hardware requirements. They were even able to migrate all our files to the server with no data loss. We also now have a mail server. They are protecting the email using YCG's Email Threat Protection which blocks spam, virus etc... Their backup solution has saved us a few times, and we just call them up, and ask to restore the files we deleted, or moved by accident and then we are backup like it never happened. Our employees in Europe can now access email and a virtual workstation as if they are sitting in the office. I personally love the remote features because I travel around the world. I would recommend their services to any business. We have 10 employees in the office and 3 out of the country and YCG takes really good care of us.
Gary G. Krauss
My company's employees were using outdated computers and we kept having computer problems and it was time that we needed to update to some new PC's. We contacted YCG, Inc. and they were very helpful in finding the PC that we needed and we received the most unbelievable price on 3 new Dell Computers directly from YCG. The service of "going the extra mile" was so valuable. We ended up saving hundreds. The staff was courteous and helpful. I commend the work of this company.
YCG is fabulous. They have great customer care, patience and knowledge. They are always there when you need them and very fast to get back to you. I would use them for computer issues. They are the BEST!!!
Dave is an expert with computers and is a great person to work with. I am an attorney and any time my office is having an issue with the computers, Dave is a phone call away. Dave always solves our problems immediately and also takes the time to explain the work involved. His explanation is always clear, concise and understandable. He is extremely knowledgeable with computers. Dave's services are also very reasonable. I would highly recommend his services.
Criminal Defense, Marital and Family Law West Palm Beach, FL
My business deals with tight deadlines, and a computer or networking issue is the usually the last thing we ever need. Thanks to Dave, we no longer have to worry! He has been able to remotely solve our problems quickly and easily. Dave also takes the time to explain the problem (in a way anyone can understand) so we know exactly what to do the next time around. I would highly recommend YCG to any business - they are a lifesaver!
Dave is very professional and efficient while repairing our computers. Also, he is always on time when he is scheduled to come in. So, I definitely recommend you to use his services.
He was very informative, professional, courteous, and he took the time to explain my new Dell system. He did more than I expected. I would recommend him to anyone who needs his assistance.
We needed a wireless router installed to enable laptop usage & a general clean up of problems with the new Bellsouth DSL system. We were very pleased with all facets of the first of what will be and ongoing use of his services!!
Our experience was a very good one. He was on time and hooked up four of our computers so they are all wireless. He also rebuilt one of our computers and it turned out to be perform better than before when we got it new. He is extremely knowledgeable in the computer world. We highly recommend his services.
My computer would not start. I called Your Computer Guy and he was able to pull off all our business information, and burned it to a CD for us. He also reformatted my hard drive so we can use it as extra storage in another one of our computers. I will be referring this company to anyone or business.
Dave was very pleasant to work with, he explained everything to me in a way that I could understand it. If I need any computer help I will be sure to call him again. Thanks for everything Your Computer Guy.
We had allowed the antivirus software on one of our computers to expire and it got infected. We also needed to upgrade one of our printers. Our experience was fantastic! Easy, economic and even FUN! We will be using him and we are moving to Marianna, Florida! Wonderful Experience!
