What do the different banner colors mean?

August 17th, 2020

A gray banner indicates that YCG Email Protection did not find anything unusual or suspicious about the message. Even though the message was not classified as threatening, you should always check the displayed sender address and the source type to be sure it makes sense (e.g., an external webmail address for a message from a colleague may be cause for concern).

A yellow banner indicates that Email Protection found something unusual about the email message.

Why am I seeing these banners at the top of my email?

August 17th, 2020

The banners are inserted by YCG Email Protection to alert you of any possible threats in your emails. The banners also display the email sender’s address and mark if an email is internal (from someone in your organization) or external. If you see these banners, it means that your IT staff has deployed Email Protection and included you in the group of protected users.

What is YCG Email Protection?

August 17th, 2020

YCG Email Protection is an email product that uses sophisticated machine learning and artificial intelligence to analyze incoming messages for signs of phishing, spam, and other email-based threats.